Privacy Policy
Last updated: July 2026
1. Information We Collect
When you use our website or services, we may collect the following personal information:
- Your name and contact details (email address)
- Vehicle information (make, model, year, registration)
- Service history and repair records
- Payment information
- Communication records (emails, form submissions)
2. How We Use Your Information
We use your personal information to:
- Process and manage your service bookings
- Communicate with you about your vehicle's servicing needs
- Send service reminders and maintenance notifications (with your consent)
- Improve our services and customer experience
- Comply with legal obligations
3. Data Protection
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. We store data securely and limit access to authorised personnel only.
4. Cookies
Our website may use cookies and similar technologies to enhance your browsing experience. These help us understand how visitors use our site and allow us to improve functionality. You can disable cookies through your browser settings at any time.
5. Third-Party Services
We may use third-party services such as web analytics, push notification providers, and payment processors. These services may collect information as governed by their own privacy policies. We do not sell or trade your personal information to third parties.
6. Your Rights Under Australian Privacy Act
Under the Australian Privacy Act 1988, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Opt out of marketing communications at any time
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached the Australian Privacy Principles
7. Contact Us
If you have any questions about this privacy policy or wish to make a privacy-related request, please contact us at:
Email: [email protected]
Address: 391 Industrial Ave, Melbourne VIC 3000, Australia